You have bought an app for your iPhone or iPad and now you would rather not have it? This can happen because you are very motivated to download a new learning app, which is not used the next day, or you have purchased Threema, as in this example, and the group then switches to Signal.
In any case, you have two weeks to return the app and it’s not as complicated as you might think. All you need is your Apple ID (the email address you registered with Apple) and the password.
Instructions: How to return an app to Apple for a refund.
First, go to https://reportaproblem.apple.com/. This sounds a bit negative and may be part of Apple’s psychological warfare to discourage you from returning the app. 😉 But don’t let it stop you. Enter your Apple ID and password and log in.
You will see an overview of your last purchases. At the top you can choose why you are here. Select the return option there and also enter a reason, i.e. “refund” because you simply have the right to do so for two weeks.
Then click on the blue button and select the app you want to return. Only apps that meet the previously selected criteria will show up here. So if you claim that you can simply return them in the specified time period, then Apple will logically only list apps from the last time period here.
Then click on the blue button again.
Now your request will be processed. This can take up to 48 hours. Impatient users can have the status displayed again and again.
That’s it! Additionally you will receive a confirmation mail. The returned app will be automatically removed from your iPhone or iPad. If you want to save something from it, you should have done so before returning it.
