Current Apple Service Programs

Iphone Display Refurbished

List of current Apple service programs.

If you have a problem with your Apple device, you might be in luck and the defect is covered by a free Apple repair program. Serial faults are sometimes recognized by Apple and an Apple service program is set up to fix the problem free of charge. So before you give a device for repair, check this list to see if there is a repair program.

It should be noted that the service programs are usually only valid for a certain model, sometimes only for a certain period of time and therefore only a certain pool of serial numbers, which can be checked on the respective page of the repair program. In addition, the term is usually limited to a few years after the product was first sold. So if an error occurs, you should take care of it as soon as possible.

So if you currently have a defective device, check the list here to see if Apple can repair it free of charge.


Apple Watch Series 6 Service Program for Blank Screen Issue

Apple describes the error as follows: “Apple has determined that the screen on a very small percentage of 40mm Apple Watch Series 6 devices may go blank permanently. Affected devices were manufactured between April 2021 to September 2021.”

You can find the corresponding service program here >



iPhone 12 and iPhone 12 Pro Service Program for No Sound Issues

Apple describes the error as follows: “Apple has determined that a very small percentage of iPhone 12 and iPhone 12 Pro devices may experience sound issues due to a component that might fail on the receiver module. Affected devices were manufactured between October 2020 and April 2021.”

You can find the corresponding service program here >


iPhone 11 Display Module Replacement Program for Touch Issues

Apple describes the error as follows: “Apple has determined that a small percentage of iPhone 11 displays may stop responding to touch due to an issue with the display module. Affected devices were manufactured between November 2019 and May 2020.”

You can find the corresponding service program here >


AirPods Pro Service Program for Sound Issues

Apple describes the error as follows: “Apple has determined that a small percentage of AirPods Pro may experience sound issues. Affected units were manufactured before October 2020.

An affected AirPods Pro may exhibit one or more of the following behaviors:

  • Crackling or static sounds that increase in loud environments, with exercise or while talking on the phone
  • Active Noise Cancellation not working as expected, such as a loss of bass sound, or an increase in background sounds, such as street or airplane noise”

You can find the corresponding service program here >


iPad Air (3rd generation) Service Program for Blank Screen Issue

Apple describes the error as follows: “Apple has determined that, under certain circumstances, the screen on a limited number of iPad Air (3rd generation) devices may go blank permanently. A brief flicker or flash may appear before the screen goes blank.

Affected devices were manufactured between March 2019 and October 2019. Apple or an Apple Authorized Service Provider will service eligible devices, free of charge.”

You can find the corresponding service program here >


Smart Battery Case Replacement Program for iPhone XS, iPhone XS Max, and iPhone XR

Apple describes the error as follows: “Apple has determined that some Smart Battery Cases made for iPhone XS, iPhone XS Max, and iPhone XR may experience charging issues. An affected Smart Battery Case may exhibit one or more of the following behaviors:

  • Battery case will not charge or charges intermittently when plugged into power
  • Battery case does not charge the iPhone or charges it intermittently”

You can find the corresponding service program here >


iPhone 6s and iPhone 6s Plus Service Program for No Power Issues

Apple describes the error as follows: “Apple has determined that certain iPhone 6s and iPhone 6s Plus devices may not power on due to a component that may fail. This issue only affects devices within a limited serial number range that were manufactured between October 2018 to August 2019.”

You can find the corresponding service program here >


Screen Replacement Program for Aluminum Models of Apple Watch Series 2 and Series 3

Apple describes the error as follows: “Apple has determined that, under very rare circumstances, a crack may form along the rounded edge of the screen in aluminum models of an Apple Watch Series 2 or Series 3. The crack may begin on one side and then may continue around the screen as shown in the images below.”

You can find the corresponding service program here >


15-inch MacBook Pro Battery Recall Program

Apple describes the error as follows: “Apple has determined that, in a limited number of older generation 15-inch MacBook Pro units, the battery may overheat and pose a fire safety risk. Affected units were sold primarily between September 2015 and February 2017 and product eligibility is determined by the product serial number.”

You can find the corresponding service program here >


Keyboard Service Program for MacBook, MacBook Air, and MacBook Pro

Apple describes the error as follows: “Apple has determined that a small percentage of the keyboards in certain MacBook, MacBook Air, and MacBook Pro models may exhibit one or more of the following behaviors: Letters or characters repeat unexpectedly; Letters or characters do not appear; Key(s) feel “sticky” or do not respond in a consistent manner”

You can find the corresponding service program here >


13-inch MacBook Pro Display Backlight Service Program

Apple describes the error as follows: “Apple has determined that a very small percentage of 13-inch MacBook Pro displays may exhibit one or more of the following behaviors: Display backlight continuously or intermittently shows vertical bright areas along the entire bottom of the screen; Display backlight stops working completely”

You can find the corresponding service program here >

Leave a Reply

Your email address will not be published. Required fields are marked *

Close