The Round Table Repair, an association of environmental associations, consumer advocates, representatives of the repairing industry, the manufacturing industry, science and repair initiatives has received feedback from your Google Criticism of the EU.
We had already told you here and here that we also support the open letter. The criticism is directed against Google, since the company apparently does not place any more advertisements from independent repair shops. This makes it impossible for a repair shop to reach potential customers who, in turn, do not even know that their device may be inexpensive to repair.
The letter to the EU linked in the above articles has now been answered by EU Competition Commissioner Margrethe Vestager. She writes that our criticism has been heard and that the matter is being dealt with. The EU side has contacted Google and their representatives are ready to talk to the Round Table Repair. The original letter can be seen above.
A dialog is taking place.
This is a positive example that the joint venture is worthwhile and that the EU is also keeping an eye on potentially problematic situations. It is also gratifying that Google has agreed to talk to us. As always, we will keep you up to date on the results.
